We are a part of the 600 crore conglomerate SM group a business house with diverse interest. Today SM Corp is the trusted face of Tata Steel products in the entire North East.
Two Decades of Experience
SM Corp has a reputation for its concentrated focus on technology and support towards customer orientation. A CSE-listed company, it is largely a marketing, distribution and services company and the face of Tata Steel products in the region for two decades. SM Corp is also a channel partner of Schneider Electric for its lighting automation and energy efficiency suite of products. marketed under SM Corp’s channel of WiserHomes. The Company also provides modular steel housing solutions in the region under its SafeHomes brand.
We believe that our end-objective is not selling products but creating sustainable businesses for end-users. We have committed ourselves to product-use education and par excellence service standards.
We have a strong commitment to delivering products when required come what may.
The company policy ensures that our actions never result in creating an artificial demand-supply gap in the market.
We train our team members to ensure that no unscrupulous trade practices enter the distribution network.
Thus we protect the brand reputation without compromising on its principals.
EXPERIENCE OF TWO DECADES
Years of experience and an impeccable lineage is the foundation of SM corp. Today the company moves forward with a strong modern infrastructure and unfailing service that meets global standards. A standard that has ensured that SM Corp retains its position in the years to come.
The Force behind SM Corp
The top management has over 125 years of collective experience in dealing with steel products. With an experience of 35 years behind him, the Managing Director, Mr SK Jain, holds his responsibility at SM Corp and is also the Group Managing Director of the SM Group. He has also presided over the Federation of Industries & Commerce of Northeast Region (FINER) as its Chairman for two very successful terms. In 2004 the young and dynamic Mr Vikas Agarwal took control of the Company as CEO. His stint as an Enterprise Systems consultant with Accenture’s US office stood him in good stead as the CEO. An M.S. (Information Systems Management) from De Montfort University, UK; his new ideas have been instrumental in developing the institutional sales vertical at SM Corp.
SM Corp is the respected and recognised face of Tata Steel in the North East and is their preferred distributor in the Northeast since decades. Modern infrastructure and global standards in service have consolidated the enviable position of the company. The strategic location of 1.5 lac sq ft facility at Baragaon, NH 37 and a dedicated supply chain and logistics team for each product ensure delivery of products timely completion of each order anywhere in the Northeast in the shortest time period. A FIRST OF IT’S KIND SAP ERP system in the North East facilitate streamlines sales and logistics processes and complete transparency in dealings. Dealers can view the order status by logging on to the Company’s ERP system Product simulation studios at SM Corps new corporate office make buying the product an informative experience for decision makers of large institutional buyers and retailers, alike. A team of qualified and technically sound professionals guide the buyer about product characteristics, usage procedures and applicability for a project.
The credit of the day- to -day successful execution of our services goes to our 100 plus sales and service team. The team has access to adept logistics and supply chain for each product segment and each is headed by a product head who reports directly to the General Manager (Marketing and Sales) and has the autonomy and responsibility to handle day-to-day affairs of their respective product segments.
Merits of our team Successful launch and re-launch of brands in the Northeast.
Healthy competition among teams ensures the sustainable growth of the Company and greater orientation towards the application of the product, developing solution providers rather than mere sales agents. Our need-based team training programmes have assured, in-depth analysis and accurate forecast of market size and also developed stronger relationships by the teams with the 500 dealers the Company has in the Northeast.
The programmes, developed from performance appraisals ensure timely development of skills and abilities and help in avoiding professional setbacks. SM Corp stresses on developing behavioural skills, including personality and communication skills, deal, negotiating skills, management skills and stress management skills. Thus the team members apply the skills while interacting with dealers, consumers and clients at large. Besides, this SM Corp also has employee engagement programmes to help connect the different teams better. Regular field trips help build team familiarity and camaraderie. The Company is planning to introduce team sports across the Company to build team spirit and cohesiveness amongst employees. In the future, the company plans to engage the family members of senior managers in the CSR activities of the group thus garnering support to the managers. Along with basic benefits, earn leave and gratuity, Each employee receives a personalised greeting card on his birthday every year.